Terms and Conditions

for full details on our terms and conditions please contact us

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Details of applicable delivery charges will be given at the time of enquiry/order.  Please specify your preferred delivery date at the time of order.


All goods must be paid for either prior to delivery or on delivery.  We accept all major credit and debit cards.  All credit card transactions are taken in the UK and our transaction currency is in UK Pounds (£).  Payments can also be made directly into our bank account.  Please telephone/email for details.


Returns can be made on standard items at your own cost. They must be returned in their origiinal condition and packaging.  No refunds are given until goods are received back to the warehouse in their original condition.  No refunds are available on bespoke orders.

Builders Oak Tel: 01327 577 040